VALUES In our latest blog we discuss values, and how we implement these into the organisations we work alongside and support. Current circumstances (Covid -19) has meant that we have had to adjust what we do and how we do it. This has meant adapting our skills, knowledge and expertise to meet with our customer’s needs. Because we pride ourselves in putting our customer’s needs first, we ensure we embrace our values and do what’s best for them. The key to a successful working relationship is mutual understanding and clarity. DJD takes the time to get to know our customer’s business and believes that this approach lays the foundations for outstanding results. By ensuring that we are both on the same page our customers can feel confident that our input and advice will fulfil their vision and objectives. SO WHY ARE VALUES IMPORTANT? They are what support the vision, shape the culture and reflect what the company itself values. They are the essence of the company’s identity – the principles, beliefs or philosophy of values. Core values help companies in the decision-making processes. For example, if one of your core values is to stand behind the quality of your products, any products not reaching the satisfactory standard are automatically eliminated. Core values educate clients and potential customers about what the company is about and clarify the identity of the company. Values are central to work in health and social care. They are principles that guide workers to understand right from wrong and are about what is important when caring and supporting individuals. We have discussed why core values are important, however you may be wondering what do health and social care values look like? SIX VALUES ARE NOW RECOGNISED AS APPLYING TO HEALTH AND SOCIAL CARE WORKERS. These...
Assessing Mental Capacity
In our previous blog we spoke about changes to the Mental Capacity Act (2005). In this blog we dig deeper into mental capacity and assessing people who may lack capacity……Continue Reading
Changing from Deprivation of Liberty Safeguards to Liberty Protection Safeguards – It’s time to get ready
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Duty of Candour
In our latest blog we discuss embedding the professional duty of candour for healthcare professionals. This follows on from our recent blog on caring about and dealing with complaints.Continue Reading
In our last blog we spoke about caring about complaints. On the same theme of care our clinical lead Joanne Percival wanted to discuss as importantly about caring for yourself. Joanne has many years experience in helping and managing people so understands the pressures they face in health and social care.Continue Reading
Caring about and dealing with complaints
Even with the best will in the world, sometimes things go wrong. When they do, it is always better to accept this and try to learn lessons that can help improve things for all of the people using your service. This includes service users, families, local services you work with and staff.Continue Reading
Improving the Performance of Your Care Home
There are many ways in which we work closely with our health and social care customers to help them improve their performance and effectiveness. In this article we want to focus on one type of healthcare organisation in particular – care homes.Continue Reading
What traits and skills should health care managers have?
Health care is now a huge industry that requires a vast team of experts, leaders and support staff to keep it running. Healthcare managers work in care homes, long-term care facilities and domiciliary care companies to ensure the quality and efficiency of the entire health care system operates efficiently and effectively.Continue Reading
10 Ways Carers Can Stay Motivated in Providing Great Care
Remembering why you chose to work as a carer is one of the biggest motivating tricks you can access. Whilst working as a carer can be difficult, coming back to the reasons you chose to start the job can help make it more enjoyable and rewarding. Any time you get stressed or overwhelmed, make a list of the reasons why you started a career in care.Continue Reading
Health and Social Care – are we effective?
There are five questions the CQC ask of all care services. They are at the heart of the way they regulate and they help us to make sure we focus on the things that matter to people and the way in which we care for them.Continue Reading