Current circumstances (Covid -19) has meant that we have had to adjust what we do and how we do it. This has meant adapting our skills, knowledge and expertise to meet with our customer’s needs.
Because we pride ourselves in putting our customer’s needs first, we ensure we embrace our values and do what’s best for them. The key to a successful working relationship is mutual understanding and clarity. DJD takes the time to get to know our customer’s business and believes that this approach lays the foundations for outstanding results. By ensuring that we are both on the same page our customers can feel confident that our input and advice will fulfil their vision and objectives.
SO WHY ARE VALUES IMPORTANT?
They are what support the vision, shape the culture and reflect what the company itself values. They are the essence of the company’s identity – the principles, beliefs or philosophy of values.
- Core values help companies in the decision-making processes. For example, if one of your core values is to stand behind the quality of your products, any products not reaching the satisfactory standard are automatically eliminated.
- Core values educate clients and potential customers about what the company is about and clarify the identity of the company.
Values are central to work in health and social care. They are principles that guide workers to understand right from wrong and are about what is important when caring and supporting individuals.
We have discussed why core values are important, however you may be wondering what do health and social care values look like?
SIX VALUES ARE NOW RECOGNISED AS APPLYING TO HEALTH AND SOCIAL CARE WORKERS.
These are known as ‘The 6 Cs’:
- Care: having someone’s best interests at heart and doing what you can to maintain or improve their well-being.
- Compassion: being able to feel for someone, to understand them and their situation.
- Competence: to understand what someone needs and have the knowledge and skills to provide it.
- Communication: to listen carefully but also be able to speak and act in a way that the person can understand.
- Courage: not to have fear, to try out new things, or to say if you are concerned about anything.
- Commitment: dedication to providing care and support but also understanding the responsibility you have as a worker.
So finally, you may be wondering…..? “What are our values?”
- Accountability – We take accountability for everything we do.
- Commitment – We are committed to our customers and meeting their brief.
- Innovation – We are innovative in the way we work and the things we put in place.
- Integrity – We act with honesty without compromising the truth.
- Ownership – We take ownership of your problems and challenges and help put the pieces back together.
DJD Social Care Consultants is passionate about making you compliant to meet the standards set out by the Care Quality Commission and any other authority that you are governed by.
If you would like to know more about how we could help you then please contact us in the following way:
Telephone: 01134 40 50 74
Our website: https://djdconsultants.com/
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