There are many ways in which we work closely with our health and social care customers to help them improve their performance and effectiveness. In this article we want to focus on one type of healthcare organisation in particular – care homes.
Of all healthcare businesses, care homes are among the most overlooked, often due to a tendency not to think of them as businesses. This is even though the financial success of a care home business affects more than just the business owners and employees. After all, the more successful and better performing a care home business is, the better the quality of care it can provide to the people living in it.
Here, we look at the areas which care home businesses must address in order to improve their performance and secure their future success.