“By effective, we mean that people’s care, treatment and support achieves good outcomes, promotes a good quality of life and is based on the best available evidence.”
It’s easy to think and believe we do all of this for the people in our care. However it is good to self test this on a regular basis to ensure we are not only meeting the standard but more importantly being effective for the people in our care service.
On of the things you need to do to be effective is that you need to have a committed, passionate and more essentially a trained and skilled workforce. Making sure that your staff have the skills, knowledge and experience to deliver effective care and support is fundamental on two counts.
- It shows that your staff have all knowledge and skills they need to support the person they are caring for. A blanket level of knowledge skills and experience is never enough. It is important to make sure that each person with specific needs is cared for by people that have knowledge skills and experience in that area. As an example if your service users have learning difficulties and challenging behaviours it is essential that staff are specially trained in that area.
- It shows that you invest in your people and nurture their learning and development. They have a learning and development plan. They learn and develop to succeed. They can become the next generation of leaders and managers.