We have extensive experience and expert knowledge & understanding of managing a care home service, ensuring CQC compliance, quality of delivery & service and increased profitability.
As your care consultant we can guide advise and support any registered mental health service to ensure compliance is achieved in all areas of legislation and compliance.
With the ever increasing changes and pressure of running and managing a domiciliary care company we can help with all aspects of quality and regulatory issues.
We do thorough audit of the care facility covering compliance with CQC Regulations and outcomes of current legalisation. Our visit to the service can range from 1 to 3 days depending on the services you choose. A detailed report will provide you with recommendations on areas that would benefit from improvement, outline any areas where there is a shortfall in compliance and a plan of action for achieving it. We will provide support and guidance in achieving the right outcomes to improve your service.
We offer a turnaround services to homes that have compliance and CQC related issues and also act as operations managers for smaller businesses who do not want to engage a full time operational manager. DJD Consultants can work with you to address areas of particular concern and help you achieve your goals and objectives.
DJD Consultants provides assistance with all aspects of recruiting and training staff and managers. We undertake supervision and mentoring sessions with managers and staff to help develop knowledge and confidence in their roles.
We provide training for managers and staff in how to manage and cope with inspections.
We can also assist in the undertaking of staff disciplinary hearings and investigations.
DJD Consultants is able to provide short term support at either strategic or operational management level to assist through periods of change or redesign.
This has proven to be very useful at times when services have fallen below the required regulatory outcomes. We are able to provide interim management to assist in implementing an action plan within a set time frame to meet and exceed the required standards.
DJD Consultants provide a crisis management service which offers expert support and guidance if and when the need arises. We work closely with other agencies should extra staffing be required to fill any short falls within your service.